Agena Bioscience® Privacy Policy

Privacy Center

Welcome to agenabioscience.com and AgenaBio.com, which is owned and operated by Agena Bioscience, Inc. (“Agena Bioscience”, “us”, “our”, or “we”). In this Privacy Policy (“Policy”), we provide information about how we collect, use, process, and transfer Personal Information. Agena Bioscience, Inc. is a global organization sharing the data we manage across business processes and information systems around the world. Therefore, for this Policy, we use the term “Personal Information” broadly to cover the many privacy and data protection laws applicable to us; “Personal Information” means information related to an identified natural person or that could reasonably be used (by itself or in combination with other data reasonably available) to identify a natural person.

Scope

This Policy applies to our websites on which we post a direct link to this Policy or refer to within this Policy (collectively the "Services"). This Policy covers only data collected through the Services and not any other data collection or processing, including, without limitation, data collection practices of other services that maintain their own, separate privacy policies. Occasionally, we refer to this Policy in relation to surveys and special-purpose web pages, for example, our Careers web pages; under such circumstances, this Policy applies as modified in the particular notice or consent request (e.g., with respect to types of data collected or purposes of collection).

(Downloadable Software Disclaimer: This Privacy Policy does not cover information that may be collected through software you may download from the Services.)

Types Of Data And Collection Methods

Your use of Services is subject to this Privacy Policy. Whenever you submit information to us through the Services, you consent to the collection, use, and disclosure of that information in accordance with this Privacy Policy.

We collect a variety of Personal Information through the means described below. You have choices about the data we collect. When you are asked to provide data to us, you may choose not to. But if you decline to provide data, your ability to use the applicable product or service may be diminished or restricted.

Data you submit. We may collect and retain contact and other information from you in a number of ways, such as when you place an order, request e-mail updates or other information, complete customer surveys, submit a feedback or contact form, or provide a resume. When you register for the Agena Customer Support Portal, you will be asked to provide basic contact information, including name, organization, phone number, and e-mail address.

Data we automatically collect from our websites. When you visit one of our websites, we collect general data from your computer or mobile device such as your browser type, operating system, IP address and the domain name from which you accessed the site, and if you are accessing our site with your mobile device, type of mobile device. In addition, we collect data about how you use our websites, such as the date and time you visit the site, the areas or pages of the site that you visit, the amount of time you spend viewing the site, the number of times you return to the site and other click-stream data.

Cookies. We use cookies, web beacons, or similar technologies to collect data about your use of our websites or web apps. A cookie is a small text file that is stored on the hard drive of your computer or device when you access the site. We use cookies to help operate our sites and services, including to: (1) remember you so you don’t have to enter the same information when you return to the site, (2) provide you with customized content or offers on the site; (3) develop aggregate statistics to help monitor site performance, conduct research, improve our content and services, and (4) help protect the security of our sites and services.

We also allow other companies such as web analytics partners, advertisers, or ad networks to set or access their cookies or web beacons on the site. For example, we use third party advertising companies to serve ads on our behalf across the Internet or to display ads for other companies on our site. These third-party advertising companies employ cookies and web beacons to measure and improve the effectiveness of ads for their clients, including us. To do so, these companies use data about your visits to our site and other websites over time. This data may include: date/time of banner ad shown, a unique identifier contained in their cookie, and the IP address of your device. This data can also be used to personalize ads so that you are more likely to see ads about goods and services of interest to you. If you would like more information about this practice and your choices about personalized advertising, visit this opt out article.

You are free to decline cookies, but by doing so, you may not be able to use some features on the site or take full advantage of all our offerings. Check the "Help" menu of your browser to learn how to change your cookie preferences. For further information, please see our Cookie Policy.

Cookies served through Agena Bioscience sites. The specific types of third-party cookies served through our Agena Bioscience sites are listed below:

  • Google Analytics
  • Google Advertising
  • Facebook
  • LinkedIn
  • Hubspot
  • Engagio (owned by Demandbase)

Third Party Sources. We may also obtain Personal Information from third party sources such as data brokers, social networks, other partners, or public sources. マーケティングおよび研究分析の中には、クッキーから収集された匿名のデータを使い、Agena Bioscienceとの契約のもとに、データ収集・分析サービスを提供する第三者によって行なわれるものがあります。 We reserve the right to make full use of information that is not in personally identifiable form.

任意の第三者がお客様の情報を当社に提供した場合、その情報と当社が保持するお客様に関する情報を組み合わせることがあります。その場合、その組み合せた情報は、本個人情報保護方針にしたがって取り扱うものとします。

Collection Purposes, Use Of Data

We collect and process Personal Information about you with your consent and/or as necessary to provide the products you use, operate our business, meet our contractual and legal obligations, protect the security of our systems and our customers, or fulfil other legitimate interests. The purposes for which we collect and use data include:

  • Respond to the request that you sent us such as your request for information, or your request to subscribe to a service or purchase a product;
  • Provide, manage, maintain, and secure the Service(s) you request;
  • Operate and improve our business, including to administer, protect, and improve our services and our systems, to develop new products and services, and for other internal business purposes;
  • Better understand the preferences of the users of our Services, compile aggregated statistics about usage of our Services, and help personalize your experience of our website and Services;
  • Provide you with information about our technologies, product or service releases, news, and other communications; and
  • Any other use we describe in this Policy or at the point where we collect the data.
  • To achieve these purposes, and to the extent permitted by applicable law, we may combine the various types of data that we collect from different sources.
Where We Store And Process Your Information

We store and process data in the United States and on servers around the world, including, without limitation, Asia and the European Economic Area. Wherever we store or process Personal Information pursuant to this Policy, we take measures to ensure that the data is processed in accordance with this Policy and in compliance with applicable law.

Disclosures Of Personal Information

We access your Personal Information within Agena Bioscience, Inc. (including its subsidiaries) and share data with third party vendor or service providers who process the data on our behalf for the purposes set forth in this Policy. We may also offer training or other services to the employees and workers of our business customers. In such cases, we may share data relating to the use of our training and other services with the identified business customers for their business use. We may also share your data as required by law or in the interest of protecting or exercising our or others' legal rights, e.g., without limitation, in connection with requests from law enforcement officials and in connection with court proceedings. We may share or transfer your data in connection with a prospective or actual sale, merger, transfer or other reorganization of all or parts of our business. Finally, we may also share your Personal Information where you have granted us permission.

Your Choices

Opt-In/Out. In some circumstances, such as email marketing, we offer you the ability to opt-in or opt-out of some kinds of data collection, use, or sharing. In such circumstances, we will respect your choice.

Access. If you would like to access your Personal Information that we maintain, or the Personal Information you have submitted is no longer accurate, current, or complete, and you wish to update it, please send an email to dataprotectionofficer@agenabio.com with the subject header “Non-California Data Access Request.” Please include your first and last name, email address, and a detailed description of how you interacted with Agena Bioscience. If you need to correct your Personal Information, we reserve the right to use data obtained previously to verify your identity.

Browser Controls: You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our Agena Bioscience sites though your access to some functionality and areas may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser’s help menu for more information.

Disabling Most Interest Based Advertising: Most advertising networks offer you a way to opt out of Interest Based Advertising. If you would like to find out more information, please visit http://www.aboutads.info/choices or http://www.youronlinechoices.com.

Do Not Track: Some Internet browsers – like Internet Explorer, Firefox, and Safari – include the ability to transmit “Do Not Track” or “DNT” signals. Since uniform standards for “DNT” signals have not been adopted, our Sites, Connected Sites, Landing Pages, and Websites do not currently process or respond to “DNT” signals. Agena Bioscience takes privacy and meaningful choice seriously and will make efforts to continue to monitor developments around DNT browser technology and the implementation of a standard. To learn more, please visit: https://allaboutdnt.com/

Retention

We retain Personal Information as needed to provide you services. We will delete Personal Information within a reasonable time after the data is no longer necessary for the business purpose for which it was collected. We will, however, retain and use Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

セキュリティ

Transmissions over the Internet are never 100% secure or error-free. However, we take reasonable and appropriate measures to protect your data from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. It is your responsibility to safeguard your passwords and User IDs and to notify us using one of the contact methods listed below if you ever suspect that your password or User ID for one of our Services has been compromised. You are solely responsible for any unauthorized use of our Services conducted via your password and User ID.

Children’s Privacy

Our Services are intended for adults. We do not intentionally or knowingly collect personally identifiable information from children as defined by applicable law and we request that children not submit any Personal Information to us.

Amendments

We reserve the right to change, modify, add, or remove portions of this Policy at any time, but will alert you that changes have been made by indicating on the Policy the date it was last updated. If we change the Policy in a material way, we will provide appropriate online notice to you at least thirty days in advance and/or obtain your express consent as required by law. When you visit our websites or use our Services, you are accepting the current version of this Policy. We recommend that users revisit this Policy on occasion to learn of any changes.

お問い合わせ

To contact us, send an email to dataprotectionofficer@agenabio.com, or write to us at Agena Bioscience, Inc., Attn. Data Protection Officer, 4755 Eastgate Mall, San Diego, CA 92121.

Last Updated: September 8th, 2020